 |
Web Hosting by Netfirms | Free Domain Names by Netfirms |
|
|
|
| CONSUMER ACTION | RECOURSE | GOVERNMENT BODIES |
Go
to 
SUCCESS
STORIES
(You can call the listed happy consumers to find out how they feel about our services)
1) Mrs. C. Almeida (Tel. No. 25345957) of Thane (West) received a new Godrej refrigerator from the company within a month through our action. She approached us after she got fed up when nothing happened even after following-up the matter with the company for three years.
2) Traced the absconding Chairman, Mr. Rajesh Jaiswal of Srushti Group of Companies. Our NGO assisted the Mumbai Police for his arrest at Lucknow. This person was absconding since 5 years after committing financial fraud. The properties of the Srushti group are being attached through the court. The investors will get their money from the sale proceeds of these properties.
3) Full course fee refunded to Parminder (Tel. No. 0130-2241642/2242651) from APTECH against consumer complaint for their low grade educational services. The case was filed at Sonipath (Haryana) but was withdrawn due to out of court settlement through our notice.
4)
Self employed computer user at Sagar (MP), Mr. Mukesh Malaiya (Tel.No.
07582-23496) wins battle against Goderej Pacific (agents in India for Hewlett
Packard) and receives Rs. 15 lakh as out of court settlement.
5)
Property buyer, Mrs. Anjali Chaudhari (Tel. No. 25364753) of Mumbai
gets her
money back from the estate agent at Gurgaon (Haryana) who was not delivering
the flat to her even after full payment. We took action through the police and
the matter was solved within two months.
6)
Telephone user gets refund for excess money charged by MTNL Thane, and
receives compensation for mental agony and harassment.
7)
Miss Delia Antao of Nirmala
Niketan receives full refund
against our notice for a defective item sold by New Bombay
Chemists,
Mumbai. The item did not have manufacturer's name and address printed on the
packing.
8)
LPG gas consumer receives a new gas connection from the Chairman,
Hindustan
Petroleum Ltd., Mumbai as a result of action taken against the dealer of HP
who mischievously sold the complainant's consumer number to someone else.
9)
Refrigerator buyer receives compensation from Ishwar Enterprises, Thane when
they did not supply the gift item with the Whirlpool refrigerator as promised
through their advertisement.
10)
Train passenger gets full refund of the railway fare due to late running of
train.
11)
Student of Vijay Mukhi classes, Anisha Mehta (Tel. No. 28076777) of Mumbai
got
full refund of the fees through our action when she was not satisfied by the
standard of teaching by Mr. Vijay Mukhi and when Mr. Vijay Mukhi refused to
refund her fees.
12) Quintin D' Souza (Telephone No. 26556480) of Mumbai receives replacement of his defective LG 200 lts. refrigerator from Vijay Sales, Mumbai.
13) Sanjit Chatterjee (e-mail: sanjit/mro_-_tata_steel@mro.tatasteel.com) receives refund of his money against complaint regarding poorly functional stock direct account of Stock Holding Corporation of India Ltd.
14) Akiko Masutani of Japan (e-mail: nyoro2akiko2@hotmail.com) receives her merchandise through our action against the e-commerce website that did not send her the goods even after collecting full advance payment.
15) Mrs. Sarita of Mumbai receives immediate attention towards long pending repairs regarding her Godrej frost free refrigerator. Action was taken immediately by Godrej against our notice to them.
16) Hundreds of telephones of MTNL frequently remained out of service for short periods in the month of March 2003. The issue was taken up with the MTNL and the problem was solved. Mr. S. N. Channi (SDE) (Telephone No. 25891000) from MTNL office at Thane visited Mr. Arun Saxena personally on 16-4-2003 to express his regrets.
17) Anitha Bommanaveni of USA (e-mail: abommana@ford.com) complained to us regarding non-refund of medical insurance claim of her mother Mrs. Kalavathi Puli (Tel. No. 0870 - 2431867) residing at Warangal, from United India Insurance Company Ltd., Chennai. The Manager Mr. Subir Bhattacharya vide letter dated 25-3-2003 agreed to settle the claim of the consumer immediately after the company received our notice.
and many more………
Go
to
| CONSUMER ACTION | RECOURSE | GOVERNMENT BODIES |